Customer Service Representative - Remote Job at OneTouch Direct, San Antonio, TX

  • OneTouch Direct
  • San Antonio, TX

Job Description

Remote Customer Service Representative

OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.

MUST LIVE IN THE SAN ANTONIO REGION TO BE CONSIDERED

Join Our Team as a Remote Customer Service Representative!

As a Remote Customer Service Representative, you will be the frontline support for our customers, assisting them with their inquiries and concerns regarding our products and services. This is an excellent opportunity to work from home while contributing to a team dedicated to providing exceptional service.

Responsibilities

  • Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
  • Assist customers with troubleshooting issues and provide accurate solutions.
  • Process orders, amendments, and returns efficiently.
  • Escalate unresolved issues to senior staff when necessary.
  • Provide feedback to improve customer service processes.
OneTouch Direct

Job Tags

Remote job, Live in

Similar Jobs

BingeLabs

Video Editor Job at BingeLabs

 ...About the role: Binge Labs is hiring 50 people for video editing roles. The position is fully remote. The team is hiring editors for long-form content, short-form content, and candidates who can work across both formats. What you'll work on: Edit video content... 

Second Avenue Realty

Resident Experience Specialist - Property Management Job at Second Avenue Realty

 ...business platform Job Summary The Resident Experience Specialist is pivotal in delivering exceptional customer service by...  ...Second Avenue is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color,... 

TrueShort

Production Coordinator Job at TrueShort

 ...the fastest-growing streaming apps in the United States. An AI studio and streaming platform where we experiment, develop, and release...  ...at the frontier of AI-powered entertainment production across animation, live action, and emerging storytelling formats.Backed by Jeffrey... 

Total Civil Construction

Heavy Equipment Operator Job at Total Civil Construction

 ...Operator HABLAMOS ESPAOL! PLEASE NOTE: TCCE hires field construction staff to work at jobs in Virginia. This means job locations...  ...work sites, depending upon project needs or weather), including nights and weekends. Duties & Responsibilities Performs routine... 

MLee Healthcare Staffing and Recruiting, Inc

Healthcare Content Writer - Contract Job at MLee Healthcare Staffing and Recruiting, Inc

 ...creating engaging and informative content? mlee.com, a leader in medical employment software and healthcare recruitment, is seeking...  ...healthcare audience. If you have a knack for informational and helpful writing with a deep understanding of healthcare topics, we'd love to...