Job Description

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Technical 412Pay Range: $180,300.00 - $279,500.00Job DescriptionThe Principal Software Engineer is the primary technical leader of the department. This is a practitioner who ships production software, earns credibility through results, and sets the standard others follow. The Principal works inside the systems they influence, understands their limitations from firsthand experience, and translates that into action that resolves problems rather than merely identifying them. This role demands expertise in AI-assisted development, agentic engineering, cloud-native architecture, and platform thinking. The Principal evaluates every technical decision through the build, buy, borrow, or bot lens, understanding what is fiscally responsible, operationally sustainable, and fastest to value. The Principal holds the trust of engineering teams, product partners, and executive leadership. They influence through example: building prototypes, delivering working software, and taking ownership when critical issues arise. This person must be fluent in business fundamentals (P&L, cost of delay, unit economics) and connect engineering decisions to business results. The ideal candidate brings a track record of delivering at scale within large enterprise environments, ideally across more than one industry vertical. They maintain a culture of accountability, velocity, and quality grounded in the WGU Leadership Principles. Success in this role is defined by delivery: what ships, what improves, and what problems get solved. Job DutiesPartner with engineering and product leadership to define technical strategy and delivery roadmaps that improve the student experience at scaleBuild and ship production-grade software while establishing engineering standards others followLead Agile delivery practices that balance rigorous planning with rapid execution and predictable outcomesDesign and evolve cloud-native architectures with strong emphasis on scalability, observability, reliability, security, and operational supportabilityEvaluate technical decisions through a build, buy, borrow, or bot lens with focus on speed-to-value, sustainability, and fiscal responsibilityMentor engineers on modern software engineering practices, AI-assisted development workflows, and emerging technologiesPrototype new tools, frameworks, and architectural patterns through proof-of-value initiativesDrive engineering excellence across multiple teams by establishing repeatable delivery patterns and operational standardsPartner closely with infrastructure, cloud, security, architecture, and product teams as a peer technical leaderIdentify architectural inefficiencies and technical debt, proposing practical and cost-effective solutions grounded in dataCommunicate technical strategy, dependencies, tradeoffs, and risks clearly to executive leadershipSupport operational readiness, incident response, and day-2 supportability across enterprise systemsLead through accountability, urgency, ownership, and attention to detailParticipate in critical operational events and provide leadership during high-impact incidents when neededMinimum Qualifications Bachelor’s Degree in Computer Science, Information Technology, Software Engineering, or related field 12+ years of progressive software engineering experience including architecture, delivery leadership, and technical mentorship across multiple teams Experience building and operating web applications using Java, REST APIs, SQL, and Git in enterprise environments Experience designing and delivering system integrations with third-party and internal platforms Track record in large-scale enterprise IT organizations with established operational processes Equivalent relevant experience may substitute for education (1 year experience per 1 year education, at hiring manager discretion) Preferred Qualifications Master’s Degree in Computer Science, Software Engineering, or related field Experience with Kafka/Confluent and integration middleware (Apache Camel, MuleSoft, or similar) Hands-on AWS experience: ECS/EKS, Lambda, SNS/SQS, API Gateway, Terraform Spring Boot, Kubernetes, and container orchestration in production Observability stacks (Dynatrace, Datadog, or similar) including custom metrics and SLO management Familiarity with AI/ML platforms, LLM integration, and agentic frameworks Higher education, EdTech, or regulated industry experience ITIL v4 Foundation or higher; AWS Solutions Architect or CKA certification Experience across multiple industry verticals Why Join WGUAt WGU, you’ll help shape technology that directly impacts student success at national scale. You’ll join an organization that values innovation, accountability, engineering excellence, and mission-driven work. This role offers the opportunity to influence enterprise architecture, modernize delivery practices, and help define how AI-enabled software engineering evolves within a leading online university.DisclaimerThis position description outlines the primary duties, responsibilities, requirements, and working conditions of the role. Management reserves the right to modify responsibilities as needed to meet organizational needs.This position requires occasional travel of up to 20%, including attendance at designated company summits, typically one to two times per year.Position & Application DetailsFull-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.Additional InformationDisclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.SummaryLocation: Salt Lake City, UTType: Full time

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